Dona Paula AC Solutions
Cool Comfort, Expert Care for Your AC

At Dona Paula AC Solutions, we respect your privacy and are committed to protecting your personal information.

Information We Collect

• Name and contact details (phone number, address) shared during booking
• Service details and AC issue descriptions you provide
• Communication history via phone, WhatsApp, or this website

How We Use Your Information

• To schedule and provide AC repair and maintenance services
• To contact you regarding your booking or service updates
• To improve our services and customer experience

Data Security

We take reasonable measures to protect your data. However, no method of transmission over the internet is 100% secure. We advise you not to share sensitive financial information via WhatsApp or unsecured channels.

Contact Us

For privacy-related questions, contact us at +91 63967 65277 or email arshmohd78601@gmail.com.

By booking a service with Dona Paula AC Solutions, you agree to the following terms:

1. Service Bookings

• Bookings are confirmed via WhatsApp or phone call.
• Service availability depends on technician schedule and location.
• Cancellations must be made at least 2 hours before the scheduled time.

2. Pricing & Payment

• Prices vary based on AC type, issue severity, and parts required.
• Final quote will be provided after on-site inspection.
• Payment is due upon completion of service unless otherwise agreed.

3. Warranty

• 30-day warranty on labour for repairs performed by our technician.
• Warranty does not cover new parts (manufacturer warranty applies).
• Warranty is void if the AC is tampered with by a third party.

4. Customer Responsibilities

• Provide safe and clear access to the AC unit.
• Inform us of any pre-existing electrical or structural issues.
• Ensure someone above 18 is present during the service visit.

For full details or questions, contact +91 63967 65277 or email arshmohd78601@gmail.com.

The information and services provided by Dona Paula AC Solutions are offered in good faith. However, please note the following:

Service Limitations

• We are not responsible for pre-existing electrical faults, wiring issues, or structural damage.
• Results may vary depending on the age, brand, and condition of your AC unit.
• Some repairs may require parts that are not immediately available.

Third-Party Repairs

• We are not liable for damage caused by previous repairs done by unauthorized technicians.
• Warranty is void if the unit has been tampered with after our service.

Liability

• Our liability is limited to the cost of the service provided.
• We are not responsible for any indirect or consequential damages.
• Customer must ensure a safe working environment for the technician.